State Farm® Insurance Agent Elizabeth Soots
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Khaleel Henry
February 13, 2026
"they did a great job .Calbe was very helpful and got me to save money on my auto and home insurance thank yall ."
"Thank you so much for your kind words! We're thrilled to hear that Caleb was helpful and that you were able to save money on your auto and home insurance. We appreciate your trust and support! If you ever need anything else, we're here for you."
Kai Hines
February 12, 2026
"Erin Rice was amazing had such a great experience working with this insurance agent. She was very nice, patient, and took the time to explain all my options. She helped me find a new insurance policy that was very affordable and fit my needs perfectly. The whole process was smooth and stress-free. I definitely recommend her to anyone looking for good coverage at a great price!"
"Thank you for your wonderful review! We're so glad to hear that Erin provided you with a patient, thorough, and stress-free experience while helping you find the perfect insurance policy. Your recommendation means a lot to us, and we're always here to assist you with any future needs!"
Madeline Long
February 11, 2026
"Caleb is wonderful! Answered all of my questions and helped me choose the correct coverage."
"Thank you so much for your kind words! We're thrilled to hear that Caleb was able to answer all your questions and help you find the right coverage. If you ever need anything else, we're here to help!"
Chris Hamby
February 9, 2026
"This is the first time I have ever had insurance with State Farm. Luckily, I haven't had any claims with them. I didn't really care for or the drive safe and save program but I didn't really have any specific problems with it either. One thing about it is that it will lower your bill quite a bit. I just wasn't sure about what was being done with the collected data. I'm sure they have some kind of privacy thing that would take care of that but I just never checked into it. As far as the agency, they are the best. I have talked with a few different agents at Elizabeth Soots office and they all went out of their way to help me with any concern. So far I am a satisfied customer and have all of my property & casualty insurance with them."
"Thank you so much for sharing your experience! We’re glad to hear that you’ve had positive interactions with the agents at Elizabeth Soots’ office—they truly strive to provide excellent service and support. We understand your concerns about the Drive Safe & Save program and data privacy; it’s great that you’ve seen the benefit of the savings it offers. If you ever have questions about how your data is handled or anything else, please don’t hesitate to reach out. We appreciate your trust in us for your property and casualty insurance and look forward to continuing to serve you!"
Logan Clinard
February 9, 2026
"Great people, Caleb is the man!"
"Thank you for stopping by and trusting us to help with your auto, life, and supplemental health policies! Caleb enjoyed working with you, and we’re glad we could get everything set up quickly and smoothly. If you ever have questions or need assistance in the future, don’t hesitate to reach out. Welcome to the State Farm family!"
Dorothy Nuckols
February 8, 2026
"A wonderful experience with Caleb! Covered my home and vehicles for less than I was paying to cover my home. Definitely a WIN!"
"Thank you for your kind words! We’re thrilled to hear that Caleb was able to provide you with great coverage for both your home and vehicles at such a fantastic price. It’s definitely a WIN! If you ever need anything else or have questions, we’re here to help. Thanks again for choosing us!"
tommy skeuse
January 27, 2026
"Great customer service"
"Thank you for the 5-star review! We’re glad you had a great experience with our customer service. If you ever need anything else, we’re here to help!"
Alex Small
January 20, 2026
"By far the best agent I’ve ever worked with. It seemed like a crime what I was being charged before and what she quoted me (my bill stayed consistent with said quote) as well as she made the process much easier than it normally is. Also just seems a genuinely nice person and easy to talk to which always makes life easier. I highly recommend, THANKS ELIZABETH!!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tika Bethea
January 16, 2026
"Mrs.Erin Rice oh my god she was the ABSOLUTE BEST and sweetest person ever. She got helped me out and had the best attitude."
"Tika, thank you for sharing your experience with Erin. She is a delight to work with and takes care of our customers like family! Stop by the office any time - we would love to put a face with a name."
corbin reed
January 14, 2026
"Call an was a great help getting me insured"
"We are glad you are happy! Thrilled to be your good neighbor!"
Helen Hey
January 9, 2026
"Erin did a great job setting us up with new policies at a great savings for more coverage. Would highly recommend her"
"Helen, thank you for the time you took to share the experience you had with Erin. I know she was ecstatic to help with you Auto and home insurance - all while saving you money! We appreciate your business and happy to have you as a part of the family!"
Noah Decker
January 7, 2026
"This team is absolutely amazing to work with! They are friendly and prompt! I have multiple policies here and no matter what prices may go up or down, coverage needs may change, but the people on the other end of the phone never change! Always the best from Liz, Kristian, Caleb, and the rest of the team!"
"Noah, we appreciate you! Thank you for continuing to put your trust in us for the insurance needs of your family. "
Jack Johnson
December 29, 2025
"Worked with Caleb on a homeowners policy and auto policy, and he was great! Can’t recommend Caleb enough!"
"Thank you, Jack! Thank you for sharing your experience with Caleb and allowing him to help insure your home and auto!"
Evan Miller
December 23, 2025
"Great experience! Very thorough and helpful with my insurance needs."
"Thank you for the 5-Star review. We take pride in educating our customers with the knowledge of insurance to help create their personal price plan. Welcome to the family Evan!"
Craig Nesbit
December 18, 2025
"Worked with Caleb Wynn to switch home and car insurance from another major national carrier. Saved significant money for better coverage. Couldn't be happier!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Ann Rollins
December 5, 2025
"I was looking for car insurance and State Farm was by far the most helpful and understanding. Erin Rice was wonderful. I would recommend this company."
"Ann, we surely appreciate your kind words of Erin and the opportunity to provide your insurance. Thank you for the 5-star review. "
hannah wynn
November 19, 2025
"Caleb did a amazing job setting me up with my car insurance and helping me get everything I can for a amazing price"
"Thank you, Hannah. Welcome to the State Farm Family! We appreciate the opportunity to help you with your insurance needs. "
Tracey Fulp
November 17, 2025
"I’ve been a customer of State Farm for a while now and I finally convinced my Dad to come over. Erin was so kind, helpful and patient with us. My Dad has always been a cautious man but when we left, he said he felt like he was making the right decision to switch insurance companies. Now I’m trying to get more people in my family to switch to State Farm."
"We love hearing great testimonies! Thank you for trusting us to protect what is most important to you, including your dad. We appreciate the referral!"
Nasir Braswell
November 13, 2025
"Caleb was very easy and engaging to talk to he was steadfast in getting me a reasonably priced auto policy and even got a health policy at a discounted rate, all in all would highly recommend calling him up"
"Thank you for the wonderful review, Jason! Caleb is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
Buck Roberts
November 7, 2025
"Erin was so helpful in setting up our new home insurance. We had lots of questions, and she walked us through all of them!"
"We are delighted to have you as a part of our State Farm family! Thank you for trusting us!"
Leigh Ann Laughon
October 29, 2025
"Outstanding customer service provided by Caleb. Thank you."
"Thank you for sharing about your experience, Leigh Ann! We appreciate the opportunity to protect what matters most to you."
Kelsie Bennett
October 24, 2025
"Caleb explained everything very well. He was consistent with communication and easy to work with! My husband was disappointed that he didn't get to talk to Jake from State Farm, but Caleb at least confirmed that he was wearing kahkis. haha! We had fun!"
"Thank you for sharing your experience. Welcome to the family. Looking forward to helping you with all of your insurance needs."
Kevin Thompson
October 13, 2025
"Erin was extremely helpful in getting me renters insurance and making it a quick easy process! Was also able to give me a quote that saved me on auto as well. Overall provided a fantastic and pleasant experience."
"Thank you for sharing your experience! Erin is one of a kind and we are so glad she is on our team."
Jennifer Cabiness
October 10, 2025
"Erin -- Was so awesome very pleasant 😀"
"We appreciate your 5-Star Review! Welcome to the State Farm Family! "
Mj Fields
October 7, 2025
"**5 Stars - Exceptional Service and Huge Savings!** We recently worked with Caleb Wynn from State Farm to switch our insurance coverage, and we couldn't be more pleased with the experience! From the moment we reached out, Caleb was incredibly responsive and attentive, taking the time to understand our needs and carefully walking us through the options. Not only did he make the process of switching insurance companies seamless, but he also found us a policy that saves us a nice amount of money—money we didn't even realize we could be saving! We truly felt that Caleb had our best interests at heart and was focused on finding us the best deal. The level of professionalism, knowledge, and care we received made the whole process feel stress-free. We're so glad we made the switch to State Farm, and we can't recommend Caleb Wynn highly enough for anyone looking to save money and get top-tier service. Thank you, Caleb, for your exceptional help!"
"Great testimony, MJ! We really appreciate and look forward to helping with all of your insurance needs!"